Are you a vendor based technical architect or senior technical resource working on empowering your clients employees to better serve their customers, or allowing customers to better serve themselves even? If you are, that is awesome! You probably are in
Ensuring your CRM investment succeeds requires you to tackle hard questions about your intent and understandings first.
The arrival of ChatGPT to me was the official release of AI to the masses. We have been hearing about the evolution of "the machines" for many years. The big tech companies have tried to monetize and bake in AI